The Current State of Denial
Often when I travel, I encounter things that connect with what I am currently working on with my…
Dealer News October 27Latest in: News
To Improve Customer Experience, Employees Must Own It!
Today’s consumers are fickle and more demanding than ever. Why wouldn’t they be – they have countless service…
Dealer News October 27
ELEAD1ONE Inbound Call Center Delivers 70 Percent Service Appointment Set Rate for Gettel Automotive Group
Customer Experience Improvement Drives 15 Percent Increase in Fixed Ops Atlanta, GA – October 23, 2017 – ELEAD1ONE…
Dealer News October 27
HOW TO SELL CARS IN 1939 – Uncovered Documents Reveal Not Much Has Changed…
Could it be possible that the secret to selling cars in today’s multi-touch, exponentially data-driven society is exactly…
Dealer News October 27
“Talking” to Millennials: How to Speak Their Language
I was recently asked my thoughts about reaching the Millennial audience differently. Anyone with teenagers, like myself, does…
Dealer News October 27
vAuto Founder Dale Pollak Publishes Fourth Book For Retail Automotive
“Like I See It” Achieves Best-Seller Status In Advance Of Official Release OAKBROOK TERRACE, IL (Oct. 17, 2017)…
Dealer News October 26
5 Ways to Use Inventory Tracking Beyond Sales
We all know inventory tracking works really well during the sales process. A customer comes up, the dealer…
Dealer News October 26
Managing Multiple Franchises
Anyone who has ever put together a jigsaw puzzle understands the straightforward, yet far from simple premise of…
Dealer News October 26
The Future Evolution and Direction of the Wholesale Vehicle Remarketing Industry
Driven by digitalization, customer expectations for frictionless and fast experiences are being set by small, everyday interactions with…
Dealer News October 26
