What Ever Happened to the Sales-to-Service Introduction?
A college buddy of mine relocated to the Deep South many years ago. We’ve stayed in touch with…
Dealer News September 1Latest in: News
Make It Happen, Watch It Happen, Wonder What the Hell Happened! (You do have a choice)
“Learn how to control and manage service department work input or pay the consequences – don’t end every…
Dealer News September 1
12 Questions to Answer for Social Media Success
Put 20 people in a room and ask them, “What is social media success?” With the overabundance of…
Dealer News September 1
Dealer Magazine Interview: Brian Benstock, GM and VP of Paragon Honda, Paragon Acura
Brian Benstock is the General Manager and Vice President of Paragon Honda and Paragon Acura. Since 1982, he…
Dealer News September 1
Your BRAND is Either Growing…or You’re Going!
Eleanor Roosevelt is credited with the quote: “Yesterday is history, tomorrow is a mystery and today is a…
Dealer News September 1
Great Possibilities Occur When Your Team Members Become Engaged
My past few articles have focused, for the most part, upon the development, retention and the engagement of…
Dealer News September 1
Out-Think, Don’t Out-Spend Your Competition
In the new car business, it’s conventional wisdom that bigger is better. Dealers with the biggest ad budgets,…
Dealer News September 1
Increasing Leadership Effectiveness: It’s Simple (But Not Necessarily Easy)!
Think of the most effective leader you’ve known or read about? What characteristics made that person come to…
Dealer News September 1
Learning from Bad Examples
A benefit on one’s journey to growing as a leader is that there will never be a shortage…
Dealer News September 1
