Communication Skills Are at the Heart of Everything
Your Team Members Are Either Spectators or Doers Mindless managerial duties and conformity are major traps for mediocre…
Dealer News November 5Latest in: News
Power of the Spoken Word
Several years ago, I reviewed research on the power of the spoken word vs. non-verbal graphic impact. The…
Dealer News November 5
Is Yours a Culture of Salespeople or Solution Specialists?
Do you have sales personnel or solution specialists at your dealership? Is there truly a difference between the…
Dealer News November 5
Communicate More Effectively with Your Customers
In the race to make a sale, dealerships often rely on templates in CRMs. These templates – including…
Dealer News November 5
Auto/Mate Announces Integration with Kelley Blue Book
Albany, NY – November 5, 2018 – Auto/Mate Dealership Systems today announced the integration of its DMS with…
Dealer News November 5
Hard Facts: How to Build a PR Strategy to Grow Your Business – 3 TOOLS!
This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what…
Dealer News November 4
It Might Be Time to Revisit Service & Body Team Production – Part 2
In my last column we reviewed the need for growing our own qualified and quality techs to combat…
Dealer News November 2
The Next Big Thing for Car Dealerships
A new year around the corner brings with it a renewed focus on self-improvement and growth. As 2018…
Dealer News November 2
Assessing Your 2018 Cost Reduction Efforts
The one common denominator in my conversations with dealers and their management teams this year is that almost…
Dealer News November 2
