A Story of Lost Loyalty….and How to Regain It
Polston_Fixed Operations August10 The following is a true story. I took delivery of my new vehicle…
Dealer News August 1Latest in: News
Would You Be a Fan of Your Dealership on Facebook?
While there has been much written about every business’s need to dive head first into social media –…
Dealer News August 1The Battle for the Right Lead Mix
I remember my first Consumer Reports customer. He came into the dealership looking for a used car, carrying…
Event News August 1
Chris Fousek, E-commerce Director, Village Automotive Group
The Village Automotive Group in Massachusetts first jumped on the Internet wave in 1999. They were even posting…
Dealer News August 1
Charles Oglesby, Asbury Automotive Group
A 40-year veteran of the retail business, Charles Oglesby has worked in every area of the dealership climbing…
Dealer News August 1Hyundai’s Equus Requirements Ignore Many State Franchise Laws
Hyundai is the latest import manufacturer to insist that dealers provide a number of specific items at dealerships…
Dealer News July 6Pricing Guidelines for Fun and Profit
A friend of mine bought a vacuum cleaner and was proudly touting the features and benefits over a…
Dealer News July 1The New Reality of the Used Car Business
Every day I’m more convinced that dealers’ strategy for making money in used car operations is outdated and…
Leadership July 1The True Measure of a Leader
Pulitzer Prize-winning author Alexander Solzhenitsyn spent eight years of his life in prison for making a few disparaging…
Dealer News July 1
