Do you Have a BDC or a BCC?
BDC is one of the most incorrectly overused terms in the automotive retail environment. Far too often, the…
Dealer News August 1BDC is one of the most incorrectly overused terms in the automotive retail environment. Far too often, the…
Dealer News August 1Your customer service stinks! According to an extensive study by the DiJulius Group, 41% of you are guilty…
Dealer News August 1We recently published an article in this magazine entitled “ Supplier Audits to Reduce Costs and Improve Compliance.”…
Dealer News August 1The past several months we have seen some interesting policy quirks. Knowing this information may help you be…
Dealer News August 1Don T. is a second generation import dealer who regularly sends me e-mail updates on success milestones at…
Dealer News August 1Every time I do a 20 group, dealer state association meeting or anything where a group of dealers…
Dealer News August 1Changing DMS or CRM providers is hard enough. Your employees don’t like change and it seems like you…
Dealer News August 1In past articles I’ve shared my belief that the best way to immediately improve sales is simply getting…
Dealer News August 1What is the impact of word choice on sales? In a word, dramatic. When a customer submits a…
Dealer News August 1