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Latest in: News

Correctly Compensating Sales People

It is amazing to me that the vast majority of dealerships continue to pay sales consultants on gross…

Dealer News January 31

Five Simple Rules for Digital Marketing Success in the New Year

As with nearly every New Year, I am looking forward to the challenges, successes and even failures that…

Dealer News January 14

Can OEMs Actually Not Renew a Dealer Agreement?

Don’t Fall For the Bluff Car manufacturers have made a habit in recent years of using the expiration…

Dealer News January 14

10 Essentials for Today’s Sales Call

The first suggestion I have is to mystery shop your competition. Most will start with “what’s your name…

Event News January 14

People and Processes: Creating a Synergy Between the Two

People (pee-puhl) noun 1)    Human beings 2) The followers or subordinates of a leader or manager   Processes…

Dealer News January 14

Do You Know Your Punishment?

The National Football League is fining players up to $50,000 for helmet to helmet hits. The government recently…

Dealer News January 14

Becoming a Web Centric Dealer

In today’s high-performing dealership, the web is the strategic center. What does it mean to be web-centric? It…

Dealer News January 14

Speaking the Customer’s Language

In a recent article, I presented the need for dealers to take a proactive approach to dealership reputation…

Dealer News January 14

The Benefits of a Strong Arbitration Provision

Our clients are always looking for ways to minimize legal fees and reduce the number of lawsuits. There…

Dealer News January 14