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Mercedes-Benz Dealers Top Ranked by 2012 Pied Piper Prospect Satisfaction Index®

MONTEREY, Calif. — Mercedes-Benz dealerships ranked highest in the newly released 2012 Pied Piper Prospect Satisfaction Index® (PSI®)…

Dealer News July 9

Vehicle Key Access Legislation Fails to Pass State Senate Assembly

ASA Encourages Repairers to Opt for SDRM Sign-up WASHINGTON, D.C. – California State Sen. Ed Hernandez’s (D-24) Senate…

Dealer News July 9

Health Risk Assessment Clears Shop Towels of Toxicity Claims

An initial health risk assessment of laundered reusable shop towels by the international environmental engineering firm ARCADIS indicates…

Sales and Finance July 9

NHTSA Releases Proposed Regulation, Setting Vehicle Safety Standards for Glazing Materials

WASHINGTON, D.C. – The National Highway Traffic and Safety Administration (NHTSA) recently released a regulation that would set…

Dealer News July 8

BMW CPO Sales Up 5%

In June, sales of BMW used vehicles (including certified pre-owned and pre-owned) increased 5.4 percent to 13,489 vehicles…

Sales and Finance July 6

Porsche Pre-Owned Vehicle Sales Up 10% From 2011

Porsche’s Approved Certified Pre-Owned vehicle sales were 646 for June 2012. Year-to-date, Porsche has sold 4,669 CPO models,…

Sales and Finance July 6

Mercedes-Benz CPO Sales Increased 3%

Through the Mercedes-Benz Certified Pre-Owned (MBCPO) program, MBUSA sold 6,593 vehicles in June; an increase of 2.9% when…

Sales and Finance July 6

Audi CPO Sales Remain Strong

Audi Certified pre-owned sales remained strong, despite the reduced inventory of available models for the program. As a…

Sales and Finance July 6

My Used Car Salesperson Training

First job on an independent lot in 1971 It was September 1971 and I had been married for…

Dealer News July 6