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Seven Call Stats That Every Dealer Needs to Know

My friends at CallRevu are allowing me to share some interesting statistics from their most recent 2 million call report. This quarterly report aggregates data from over 1,200 dealerships
Nov 21, 2016
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Auto/Mate Employees Surpass 1,000 Years Combined Experience Working in Auto Dealerships

Auto/Mate Dealership Systems announced today that with its latest round of hiring, its employees have surpassed 1,000 years of combined experience
Nov 21, 2016
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Customer Service: Your Customers Aren’t Going To Take it Anymore

One click ordering. Buy it now. Same day delivery. Dash buttons where all you have to do is press a button and the item is shipped. You can even place orders through Amazon’s Alexa with a voice command.
Nov 21, 2016
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Anticipation Is Not What’s Making Them Wait – It’s Inefficiency!

Recently I’ve seen several blogs and articles about the customer experience and an article in Automotive News really caught my attention and sparked my interest.
Nov 21, 2016
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Hard Facts: How to Increase YouTube Video Views [VIDEO]

Have you ever wanted to increase the number of views on your YouTube videos? Of course you have! Who wouldn’t? But when there are over 100 hours of video uploaded to YouTube
Nov 18, 2016
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People Aged 55 And Older Interact With More Branded Content Than Younger Generations

Knowing your audience is important when it comes to creating engaging content. A recent study revealed that those aged 55 and older are more than twice
Nov 18, 2016
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The True Cost of Google Analytics

A question that often arises in talking about Multi-Touch Sales Attribution, one of Clarivoy’s core products, is: “How are you doing anything different from what Google Analytics already does for me?”
Nov 18, 2016
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Creating Confidence in Consistency Is Key to Customer Loyalty

Great customer experiences can win customer loyalty. That’s why dealerships install restaurants, movie theatres and Starbucks. But while that customer experience is integral to keeping
Nov 18, 2016
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Credit Approval Rates Remain Low in 2016

Swapalease.com, the nation's largest car lease marketplace, reports car lease credit applicants registered a 61.5% approval rate for October
Nov 17, 2016