Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Black Book Market In

DUBLIN, CA – September 5, 2017 – Attendees of the Digital Dealer 23 Conference and Expo later this month interested in providing a livingroom-to-showroom journey for their customers should plan now to visit Booth 131, TagRail™. TagRail helps de

In this week’s Witt’s Wise Words, Bill Wittenmyer discusses whether brand loyalty still exists.

CLEARWATER, FL –September 5, 2017 – AutoLoop LLC, the leading provider of auto industry marketing and customer relationship management solutions that successfully drive the Sell, Service, Repeat cycle, today announced that Stephen Coambes, AutoLo

New York, September 5, 2017 – SpinCar®, the global leader in automotive merchandising tools, today announced that Eric Cotter, an accomplished product executive with a long history of success in the automotive industry, has joined the company as C

When it comes to finding ways to make more money, Good Car People understand the power of utilizing data to minimize waste. Good Car People are the ones who plan, measure, monitor, and focus their efforts – and their spending – on the spe

Finance and insurance (F&I), and associated reinsurance programs, have long played an important role in the profitability of the dealership model. These service lines provide a consistent flow of gross margin (often routed outside of the dealersh

A college buddy of mine relocated to the Deep South many years ago. We’ve stayed in touch with each other and in a recent phone conversation he was telling me about his car-buying experience earlier this spring. Let me tell you at the outset that h

“Learn how to control and manage service department work input or pay the consequences – don’t end every work day wondering what the hell happened.” Two of the most expensive weaknesses I encounter in dealer service departments are pre-loadin