By Ed Kovalchick, CEO & Founder, Net Profit Inc. First off, if you haven’t calculated the worth in labor and parts sales of just one minute of your service or body shop technician time, do it. Dispatchmania Regarding vehicle job management, be

By Charlie Polston, Automotive Customer Retention & Profitability Consultant, BG Products, Inc. The holiday season is a wonderful time to reflect on the past year and count your blessings. Let me start by saying, I’m not naive or unaware of the

Pictured above: Derek DeBoer; Image by Cornelius Matteo TC Chevy, locally-owned and operated since 1985, is part of a small auto group in Southern Oregon. It’s a full-service dealership that offers a no-pressure, hassle-free shopping experience, sel

By Kathi Kruse, Founder, Kruse Control Inc. Whether your social media marketing is in-house or outsourced, it’s often difficult to see where the gaps are between your current successes and where you need to be. Your inbox is full of tips, tools,

By Tom Laymac, Global Director of Digital Marketing, Fiat-Chrysler Automobiles Approaching marketing problems with a myopic “silo” mentality is one of the biggest limitations in the industry today. This is particularly true with the automotive behe

Mike Correra shares advice on why it is important that dealerships ensure their staff is aware of the content posted on their dealership’s social media properties.

Erik Nachbahr shares the two major causes of outages that can disrupt a dealership’s operations and how to avoid them.

By Majd Saboura, Senior Director of Offsite Solutions, Manheim Franchise dealers are taking in more off-brand trades than ever before — and that trend is likely to continue. In the past, a franchise dealer’s used vehicle mix would typically be ar

Clients are increasingly turning to digital options to gain efficiencies. ATLANTA – November 21, 2019 – Manheim’s investment in giving clients more ways to transact anytime, anywhere is driving greater confidence, with clients increasingly tur