Terry is a Chevy dealer selling 200 plus new vehicles a month with better than average grosses in his region. We met about 14 years ago at a “20 Group” meeting I spoke to regarding advertising strategies. A lot has changed in those 14 years and t

Typical approach to cost control Most dealership organizations engaged in some form of cost reduction over the past few years in order to survive the “stimulated economy” that Washington has provided for us. Most cost reduction efforts involved s

  The good news for dealers today is there is a vigorous dealership insurance marketplace. The challenging news is the landscape is changing and dealers will need to take a nimble and aggressive approach to make certain your dealership has the right

Kia’s trained technician warranty reimbursement policy So one of your long-time, highly experienced Kia technicians has allowed some of his training to lapse, but he continues as usual to perform warranty repairs according to all Kia repair procedu

Black Book® Online (www.blackbookonline.com), based in Boca Raton, FL, pioneered the online vehicle trade-in valuation industry, creating the most effective sales leads in North America. With the launch of Activator Complete™ in April 2011, Black

Bill McClure, Director of Internet Sales for Fitzgerald Auto Mall, is a big proponent of the do-it-yourself philosophy and it is paying off big time. While many automotive dealers are using off-the-shelf software to meet the challenge of selling cars

Bill McClure, Director of Internet Sales for Fitzgerald Auto Mall, is a big proponent of the do-it-yourself philosophy and it is paying off big time. While many automotive dealers are using off-the-shelf software to meet the challenge of selling cars

At Ancira Auto Group, it’s all about sharing – sharing data and business goals openly with its 550 employees, sharing its spirit of family across 11 dealerships, sharing responsibility with employees for belt-tightening in tough times, and sharin

At Ancira Auto Group, it’s all about sharing – sharing data and business goals openly with its 550 employees, sharing its spirit of family across 11 dealerships, sharing responsibility with employees for belt-tightening in tough times, and sharin