NEW YORK  — Data through March 2012, released recently by S&P Indices and Experian for the S&P/Experian Consumer Credit Default Indices, a comprehensive measure of changes in consumer credit defaults showed that, with the exception o

WESTLAKE VILLAGE, Calif.,  — Customer satisfaction with the auto claims experience declined for the first time in three calendar quarters, according to the J.D. Power and Associates 2012 U.S. Auto Claims Satisfaction Study(SM)—Wave 2 have be

MAYFIELD VILLAGE, Ohio —  Progressive Insurance is helping small business owners get a leg up on their competition. The company has doubled the available liability limits of its Commercial Auto policies. It now offers options for $1.5 or $2 mi

NEW YORK — JPMorgan Chase & Co. (NYSE: JPM) recently reported first-quarter 2012 net income of $5.4 billion, compared with net income of $5.6 billion in the first quarter of 2011. Earnings per share were $1.31, compared with $1.28 in the fi

CENTREVILLE, Va. — Carfax this week announced the launch of its newest wave of television ads as part of the national ‘Show Me the CARFAX’ campaign. The new ads, created in conjunction with Zimmerman Advertising and Hinge Digital,

LOS ANGELES, California – Westlake Financial Services has named their top auctions for Q1-2012. They are: Top Overall Auction: ADESA Los Angeles 2nd Place Overall Auction: Kansas City Independent 3rd Place Overall Auction: Norwalk Auto Auction Top

Every dealer knows there is a relationship between the losses printed on your loss runs and the premiums you pay. If premiums continue to rise as predicted by industry professionals, the first dealers to feel the pain will be those with higher losses

When we look at pre-owned department gross (front end only) we need to remember that F&I income is a separate entity. The F&I department is responsible for F&I income. Pre-owned managers are primarily responsible for the front end gross.

WESTLAKE VILLAGE, Calif. — New-vehicle retail sales in April are expected to continue the year-over-year growth trend from the first quarter, as the market heads into the Spring selling season, according to a monthly sales forecast developed b