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5 Things Employees Say That Sabotage Customer Service And Drive Customers Away
Every hour your business is open, well-meaning employees sabotage your customer service experience and drive customers away. And…
Dealer News May 17How to Differentiate Your Dealership during the Recall Crisis
Dealers are in for a wild ride. The next 5+ years will be filled with revenue from recall…
Dealer News May 17
What Would Your Customers Do If There Weren’t Any More Discounts?
Loyalty is a fickle thing. While your customer has consistently serviced their vehicle with you, when they get…
Dealer News May 17
RouteOne Honors Mike Jurecki For His Leadership
RouteOne thanks Mike Jurecki for his 14 years of leadership as he leaves the organization to become the…
Dealer News May 17
NADA 2016: An Overview of the Market Ahead
This year’s AutoTeam America Buy/Sell Summit and CEO/CFO Forum at the National Automobile Dealers Association (NADA) Convention and…
Dealer News May 16
Managing Data Security and Taming Your Biggest Risk
Data breaches and hacker access to confidential customer information is a growing fact of life. And not just…
Dealer News May 16
Adesa Names Steve Dudash Vice President of Dealer Services
ADESA, a business unit of KAR Auction Services (NYSE: KAR), announced today that it has named Steve Dudash…
Dealer News May 16
Lease Credit Approvals Mirroring Broader Consumer Confidence Trends
Swapalease.com, the nation's largest car lease marketplace, reports car lease credit approvals registered a 69.9% approval rate for…
Dealer News May 16
New Vendor to Join DealerVault’s Network: L2TMedia
DealerVault’s Vendor Network allows third-party solution providers to actively support dealerships’ desire to take back control of their…
Dealer News May 16
