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Think Tank Tuesday : Stop Getting Your Ideas Stolen [VIDEO]
Ideas are only the iceberg for what's really important in your marketing campaign. On this week's #ThinkTankTuesday, Dan…
Dealer News May 175 Things That Make a Great Customer Experience
Customer experience is increasingly important in business. Retail shops now compete for customer wallets with behemoths such as…
Dealer News May 17This Overlooked Tool is Guaranteed to Improve Your Customers’ Experience
If you're like most dealers when I say the term 'collaboration tool,' you may have no idea what…
Dealer News May 176 Keys to the Car Dealership of the Future from NADA 2017
I recently had the opportunity to attend the National Automobile Dealers Association convention in New Orleans as a…
Dealer News May 15Auto Lease Credit Approvals Rate Drops Heading Late Spring
Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered only a 60.0% approval rate…
Dealer News May 15Houston-Based Powersports Dealer Group Stays Ahead of the Curve in Digital Marketing
Team Mancuso PowerSports, a seven-location dealership group, comes from humble beginnings. It all started with a small gas…
Dealer News May 15Why are Consumers So Ambivalent about Bringing Recalled Vehicles into Your Dealership?
There are currently more than 63 million recalled vehicles still on US roads and highways, which is surprising…
Dealer News May 123 Quick Tips for Handling Declined Service
Service customers frequently decline some, or all the recommended services, which can be very frustrating to advisors. While…
Dealer News May 12Strengthening Internal Controls to Prevent Fraud
Fraud is often not detected until after the crime has been committed. According to the Association of Certified…
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