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Own Your Market
Affinitiv CEO & Executive Chairman Scot Eisenfelder explains why dealers need to own their market in this video…
Dealer News September 14
Profit By Action Quick Tip: Extent of the Service Opportunity to Franchise Dealers
Of the $350B Service business in NA, franchise Dealers only capture 27% of it. In this Quick Tip,…
Dealer News September 14
#FreebieFriday: Make Sure That You’re Checked In
ELEAD1ONE partner Bill Wittenmyer shares the importance of being “checked-in” at work and not “checked-out,” in this video…
Dealer News September 14
Icon Responsibly
When it comes to icons, these visuals that constantly surround us, we automatically connect messages to them. Stop…
Dealer News September 13
Facebook Gets Rid of Reviews and Changes to Recommendations
5 stars, 2 stars, 0 stars. For more than a hundred years, we’ve been ranking businesses with a…
Dealer News September 13
Keeping Your Physical Store Relevant in a Digital World
Digital retailing: we know it is coming. The point missed by most in our industry, though, is that…
Dealer News September 13
Parts Sales: Money Doesn’t Grow on Trees
At one point in time or another, we’ve all heard someone in our lives tell inform us that…
Dealer News September 13
Ask Jim: A Service Focused Q&A
“Ask Jim” is an ongoing question-and-answer series with Jim Roche, Xtime’s senior vice president of marketing and managed…
Dealer News September 12
Are You Training Customers to Blackmail You for Service?
If you hold a management position in the retail automotive industry, you’ve probably had a customer attempt to…
Dealer News September 12
