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Dealership Facility & Image Programs – Cost Reduction Opportunities
Dealership sales are growing once again and so too are the demands on the dealer’s time, their staff’s…
Dealer News May 1The Japan Disaster and Vehicle Allocation Concerns
The Japanese earthquake and tsunami have rocked the automotive world. Honda has reported, at the time of this…
Dealer News May 1Is It the CRM or Is It the Process?
Every so often I hear from GMs who insist their salespeople must have the latest, greatest CRM with…
Dealer News April 18The Truth about ‘Potential’
A top reason an under-performer is kept on a payroll despite failing to realize results is because his…
Dealer News April 14More on Becoming a 10X Dealership
It’s complicated to be an Internet-savvy dealer. Pricing, dealer web site SEO, social media, Internet structure and staffing,…
Dealer News April 12Selling When Out of Control — Forgetaboutit
The hot ticket these lean days is attending some type of “service sales” workshop, webinar, or similar rodeo,…
Dealer News April 8Management by Walking Around: See It, Touch It, Know It!
Tom Restino gets it! Restino is general manager and vice president of operations for DePaula Chevrolet in Albany,…
Dealer News April 1Is Used Car Front End Gross a Problem?
It’s interesting to me that in this day and time, as knowledgeable as we have become due to…
Dealer News April 1Don’t Let Insurance ‘Gotchas’ Get You!
The insurance world is full of “gotchas.” There are “gotchas” in coverage. There are “gotchas” in premiums and…
Dealer News April 1
