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Master the art of the perfect handshake

Master the art of the perfect handshake, from Ragan. A person’s handshake says worlds about them, and the handshake is a major factor in the way each participant thinks about the other. Before delving into some great handshake “how toR
May 13, 2014
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Xtime and Dealer Tire Bring Tire Selling to the Service Drive

Dealer Tire and Xtime today announced a new partnership that puts tire selling at the fingertips of service advisors. Dealer Tire’s digital selling solution and inventory information is now accessible through Xtime’s tablet-based service lane sol
May 13, 2014
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LotPop Reports Auto Dealerships Using its Remote Internet Services are Halving Used Car Aging and Boosting Internet Sales Up to 200 Percent in First 90 Days

LotPop, which provides offsite contract management of a dealership’s virtual Internet processes, reports delivering significant sales performance gains by dealerships using its online inventory monitoring and Internet sales services. LotPop dealers
May 12, 2014
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DealerRater and Dataium Report: Car Shoppers 5.3 Times More Likely to Convert to a Lead When Dealers Have Positive, Consumer-Written Online Reviews

Positive online reviews that provide employee-specific information drive website traffic and leads to car dealers, according to a recent study from DealerRater, the world’s premier car dealer review website, and Dataium, the largest aggregator of o
May 12, 2014
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AutoPoint Platform Helps Lexus of Seattle Enjoy 20 Percent Year-Over-Year Customer Pay Increase In Competitive Market

AutoPoint, the leading platform that drives improvement in auto dealer fixed operations, today announced that since installation, Kuni Lexus of Seattle averages more than $2.7 million in annual upsell revenue. In addition, in the first quarter of 201
May 12, 2014
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Auto/Mate Spring Survey Reveals Auto Dealers On Board with Customer Loyalty and Rewards Programs

Auto/Mate Dealership Systems announced today that results from its Spring survey reveal that more than half of auto dealers have customer loyalty or rewards programs in their dealerships, and another 20 percent have plans to implement one soon or are
May 12, 2014
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Digital is the New Black

There is no denying consumers are using online resources to educate themselves before ever setting foot on the dealership lot. In fact, nine out of ten consumers begin the process of purchasing a car through internet research, with 47% of these queri
May 12, 2014
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How to Best Use Manufacturers’ Lists To Connect With Your Next Sale

When you receive a list from a manufacturer informing you of customers who are driving an older vehicle or reaching the end of their lease and listing which customers are driving what models, what do you do with that goldmine of data? If you have an
May 12, 2014
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Is It Time to Move Your CRM to the Cloud?

During the past few years, “cloud computing” has become the favorite concept for web-based technology. A cloud DMS or CRM can be used in any area of the dealership where greater flexibility is required including the showroom, service drive, and p
May 12, 2014