Auto Retail News

What Can Your Dealership Learn from the Digital Trends of 2014?, from Dealer.com. Compared to desktop and tablet traffic, mobile traffic experienced the largest jump, a 41 percent page visits increase since 2013. The mobile usage increase didn’t st

An Argument for Personalization in 2015, from DealerRefresh. Okay, we get it. 2015 is the year of Customer Experience. But what is the first tangible step that a dealership can take toward not just better customer experience, but the sort of award wi

Dealers challenged by smartphone car buyers, from Detroit Free Press. Billy Franklin recently bought a 2007 Chevrolet Suburban for $14,900 through eBay on his Android phone while eating dinner at Red Lobster in Traverse City. The seller was in Brookl

What we measured: KPA continues to provide both Loss Control and compliance services to dealerships and related industries throughout the Country. In providing these services to over 5,000 business locations KPA has been able to gather data that prov

MINNEAPOLIS — (Feb. 2, 2015) — Star West Motorsports, part of the Pohlad-owned Carousel Motor Group, is adopting a new name that links it directly to the company’s automotive brands: Carousel Motorsports. “Our new name reflects the impor

Online Reputation Can Make or Break Your Business, from Grease Monkey Search. Back in the “good ole’ days,” a company’s reputation was dictated by spoken word of mouth. Friends and family told each other about a restaurant they enjoyed, an am

New Cavender Buick GMC North site explains service, from Virtual-Strategy Magazine. One of the reasons that people rely on GMC trucks and SUVs for professional purposes is because they are precision-built machines with a sterling reputation for relia

Are YOU the Bottleneck?, from DealerRefresh. In the world of business jargon, the term bottleneck is used to describe a point where one area or process reduces capacity of the whole chain or flow of processes. In the world of drinking, the term bottl

A Template for Dealership Compliance, from Fixed Operations Insight. Given the many and various ways in which a dealership must comply with one federal regulation or another, dealers must keep eyes roving over their compliance risk points. Having a c