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Unfair? You Bet It Is…

I don’t think I was in the car business one hour before I heard that catchy little phrase. Sure enough, over the course of my retail career, I suspect I was lied to over and over again by the best of them.
Sep 6, 2016
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For Maximum Revenue You Must Get Emotional

Many businesses, including the automotive industry, have a strong focus on creating a better customer experience through technology. In fact, technology has transformed the customer
Sep 6, 2016
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Make Dealership Used-Car Ops Faster, More Profitable

Dealerships with strong used-car operations share two things in common. They’ve reduced the cost of acquiring inventory cars and recondition them faster.
Sep 2, 2016
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Used-Car Firms Kick Ads into Gear

As used-car retailer Carvana makes a push into the local home turf of industry leader CarMax, the two companies are taking to the airwaves to distinguish themselves to consumers,
Sep 2, 2016
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DRIVIN DealerSelect Program Matches Vehicles to Dealers

DRIVIN, a premier service for automotive dealers that utilizes data to help sell, source, acquire and deliver quality used vehicles for its dealer partners,
Sep 2, 2016
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RouteOne Transitions Key Staff to Best Serve Customers

Effective immediately, RouteOne, a comprehensive platform of F&I solutions including digital retail, credit application, eContracting, and compliance, will transition a set
Sep 2, 2016
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Hard Facts: How to Create Urgency and Increase Sales [VIDEO]

Have you ever gotten an email from a retail store saying the sale is one day only? This creates a sense of urgency for your customers, making sure they come to your business
Sep 2, 2016
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The Growth Mindset : Episode 14: Are You Willing to Adapt? [VIDEO]

According to Janet Tanguay, the key to success for an entrepreneur is adaptability. So many entrepreneurs are afraid of asking for help and many wait for customers to come
Sep 2, 2016
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63% of Consumers Are Satisfied With Business Response Times in Social Media

Just about every consumer today is connected to friends, acquaintances, and businesses via social platforms.  In fact, it’s nearly impossible to find someone who is completely
Sep 2, 2016