Auto Retail News

Champion boxers like Muhammad Ali are not made overnight; training is fundamental to their success. Similarly, leading dealerships are not built overnight; it takes a lot of training and effort

As mentioned in the January issue, Don Hall and I spent numerous hours together attempting to take a look at the various aspects of the automobile industry for this two part interview.  Several people

Management thinker Peter Drucker is often quoted as saying that "You can't manage what you can't measure." DMS systems are different than standard ERP or accounting software

My annual trek to the November massive SEMA/AAPEX show, 50^th anniversary at that, got me all excited when I attended a work session on promoting accessory sales

DealerSocket, continuing its leadership in customer service, today announced a real-time, technology-driven customer service model to drive greater profitability for its 11,000+ dealership

DealerSocket, the automotive retail industry’s leading integrated technology platform, today announced the launch of its Precise Price™ digital retailing tool at the 2017 National Automobile

In the world of customer experience, retention and loyalty, a lot of focus is placed on customer satisfaction. The general thought process is that the better the customer experience on a consistent basis

While I often talk about “basics”, that’s simply because many dealers are still not reaping the benefits of video marketing. But let’s say your dealership is doing video marketing.

RoadVantage, the fastest-growing provider of F&I programs for the automotive industry, today announced the launch of a cutting-edge dealership training program that has been optimized