Auto Retail News

Two of Japan’s leading auto manufacturers are ending 2024 with news that would shake up the auto industry over next couple of years. Officials from Honda and Nissan confirmed on Dec. 23 the companies are in  talks to merge by 2026 that would creat

Service departments risk losing an average of $853,000 a year by failing to answer customer calls and schedule service appointments. That is one of the key finding in Numa’s 2024 Industry Trends in Auto Service & Repair report. The artificial i

Adoption of digitized contracting and documentation workflows by auto retailers and lenders continues its upward trend, according to the Q3 Auto Finance Digital Transformation Index from Wolters Kluwer Compliance Solutions. While mostly unchanged at

As we approach almost two years since the release of ChatGPT, the focus has shifted from knowing what it is, to learning what it could do, do integrating it into your every day tasks. At a recent speech at DigitalMarCon, I asked how many know about C

Advantage Toyota and Ball Toyota of Charleston Sold Advantage Toyota and Ball Toyota of Charleston have been sold to Victory Automotive Group in a deal brokered by Haig Partners LLC. Advantage Toyota, now called Victory Toyota of Barboursville, was o

For many businesses, the holiday season is a peak time to attract customers and boost sales with effective marketing strategies, helping them close the year on a high note. Car dealerships are not exempt from this trend. According to Statista, the co

The auto dealership buy/sell market rose to another record high, with 330 dealership transactions representing 544 franchises sold completed in the first nine months of 2024, according to recent report from Kerrigan Advisors. The recently-released Th

The automotive industry faces unprecedented challenges in protecting customer data privacy. As vehicle transactions increasingly move online and dealerships collect more personal information, the need for robust security measures has never been more

Amazon Autos is live. Started last week, consumers in 48 U.S. cities were able to browse, order, finance, and schedule pickup of a new Hyundai vehicle from their local participating dealer directly on Amazon. The kickoff comes a year after the online