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Conference & Expo: September 22-23, 2026
DealerPoint: April 5-7, 2027

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5 Dealership Phone Scripts Worth Stealing to Turn More Leads Into Appointments

Your dealership invests in getting customers to call. But once someone answers, does your team consistently turn that interest into an appointment, or does the outcome depend on who picks up?  

Using real dealership call examples and call-performance data, this session with Call Box experts breaks down five proven phone strategies and the word tracks behind them. See where conversations lose momentum, what agents should say instead, and how to coach those improvements across your team.  

Attendees will leave with practical scripts, benchmarks to evaluate performance, and a rollout plan to help your dealership set more appointments heading into 2027.

Speakers

Jose Bernal

Jose Bernal

Car Wars

Michael Crow

Michael Crow

Car Wars

James Hickey

James Hickey

Digital Dealer

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