Trending Auto Retail News
The Biggest Security Threat to Auto Dealerships is the Employees, Warns Helion
Timonium, MD – March 21st, 2016– Helion Automotive Technologies, a leading provider of information technology (IT) solutions to auto dealerships, warns that the biggest security threat to auto dealerships is the employees. International crime organizations are...
McLaren Qualified Ensures the Ultimate Track Record
Launch of the first approved scheme for pre-owned models from McLaren All models fully upgraded to the latest specification and undergo a full qualification from McLaren-trained technicians Preferential rates through McLaren Special Operations enables every customer...
How Do I Deal with an Employed Spouse Who Causes Management Problems?
Where the holidays may be a hot spot for family issues, the family business environment creates opportunities for conundrums all throughout the year.
Improve Customer’s Experience; Improve Your ROI
The relationship between ROI and your customer’s satisfaction can be difficult to quantify. CSI reports and reviews tell part of the story, but to know and understand the full journey of a customer
Back to the Future
Years ago there was a movie called ‘Back to the Future’ featuring Michael J. Fox and a Delorean, which had fallen into the forgotten mode until someone remembered that the future
Train Your Way to Service Revenue and Growth
Technology is making cars more complex and therefore more prone to problems. But it’s also making it easier for automakers to detect and correct those problems through recalls before they become crises.
How to Increase Sales of Parts and Accessories Online and in the Retail Shop
As the pages of the calendar flip from December to January, every dealership in the country is evaluating their numbers to determine how successful the past year was for their business.
Interview with 2016 NADA Chairman Jeff Carlson
Jeff Carlson assumes the gavel this month as the National Automobile Dealers Association’s Chairman for 2016. He began his automotive career in 1973 with Ford Motor Co, At the urging of a dealer he knew,
Chimp, Chump, Champ – The 3 Stages of Successor Development
On a limited basis, The Rawls Group provides Successor Development Forums (SDF) for prospective leaders who feel they need coaching and education on the unique challenges
What’s Your Dealership’s Chemistry with Women?
When it comes to customer service or sales, we often talk about having the right chemistry with a customer. But what does that really mean? What are the right ingredients to attract women shoppers
Selling to Women: Cars Aren’t Power Tools
When it comes to buying a car, women have a myriad of choices in both the car and the purchase location. Women’s buying habits differ substantially from men’s, and understanding these differences
Neuroscience and How it Impacts Selling Cars to Women
Even if everyone at your dealership is thoroughly trained and experienced in selling cars, you may be surprised at the number of times a potential successful sale with a woman prospect falls through.
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