Trending Auto Retail News
Auto/Mate Named a “Best Place to Work” in New York’s Capital Region for Eighth Consecutive Year
ALBANY, N.Y. – Oct 30, 2017 – Auto/Mate Dealership Systems announced today it has been named a "Best Place to Work" in New York's Capital Region by the Albany Business Review. This is the eighth consecutive year that Auto/Mate has received the award, and the first...
Stay on Top by Sticking to the Bottom
Put your most important information above the fold—that’s what the newspaper editors of old did, and it’s a practice that web developers still follow today. Above the fold content includes anything position in the uppermost part of a webpage, where it is visible to...
Witt’s Wise Words: Digital Word of Mouth
Bill Wittenmyer shares the importance of leveraging digital word-of-mouth at your dealership in this week's installment of Witt's Wise Words.
Technology in the Service Drive
AutoLoop's Director of Professional Services Stephen Coambes shares innovative technologies that dealers can use in the service drive.
Why Electric Vehicles Will Change the Auto Industry
CEO / Founder Ujj Nath explains why the auto industry needs to be prepared for the rise of electric vehicles.
The Current State of Denial
Often when I travel, I encounter things that connect with what I am currently working on with my company or with my clients. I am always looking for new ways to present an idea. One such case was an encounter with an intoxicated woman while standing in line to board a...
To Improve Customer Experience, Employees Must Own It!
Today’s consumers are fickle and more demanding than ever. Why wouldn’t they be – they have countless service and product providers fighting over their limited spend in an environment that has never been shy to remind them that the customer is king. To top it off,...
ELEAD1ONE Inbound Call Center Delivers 70 Percent Service Appointment Set Rate for Gettel Automotive Group
Customer Experience Improvement Drives 15 Percent Increase in Fixed Ops Atlanta, GA – October 23, 2017 - ELEAD1ONE announced today that its inbound call center service delivers a 70 percent appointment set rate for Florida-based Gettel Automotive Group. Of an average...
HOW TO SELL CARS IN 1939 – Uncovered Documents Reveal Not Much Has Changed…
Could it be possible that the secret to selling cars in today’s multi-touch, exponentially data-driven society is exactly the same as it was prior to World War II? I know what you’re thinking. This is either a huge stretch or some sort of joke. However, recently...
“Talking” to Millennials: How to Speak Their Language
I was recently asked my thoughts about reaching the Millennial audience differently. Anyone with teenagers, like myself, does not need data to know that we are more likely to find them on Snapchat than reading a newspaper. But it is far too easy to say that digital...
vAuto Founder Dale Pollak Publishes Fourth Book For Retail Automotive
“Like I See It” Achieves Best-Seller Status In Advance Of Official Release OAKBROOK TERRACE, IL (Oct. 17, 2017) –vAuto founder Dale Pollak hadn’t planned on writing a fourth book. But circumstances in the retail automotive industry changed his thinking. “Our industry...
5 Ways to Use Inventory Tracking Beyond Sales
We all know inventory tracking works really well during the sales process. A customer comes up, the dealer salesperson talks to them about their wants and needs to help them figure out what kind of vehicle they want, and then he or she finds the vehicle. In the past,...
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