Trending Auto Retail News
Do You YouTube?
Long gone are the days you would run around to every dealership and test out all the different cars until you found the perfect one. Your consumers are forming their own opinions and decisions before they even step foot on the lot of your dealership. According to...
Car Segment Decline Continues
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Market Insights Report looks at last week’s...
DECEMBER AUTO LEASE PRICES DROP ON SEVERAL COMPACT CARS AND SEDANS
A Number of Compact Cars and Sedans See Increased Discounts to New Leases as End Of Year Closes CINCINNATI, OHIO (December 18, 2018) – Wantalease.com, the nation’s first online car lease marketplace for new lease deals, reports the latest update on new lease offerings...
The Trust Protector
A trust protector is vital for family businesses to safeguard the trust and beneficiary from issues or circumstances that could lead to problems down the road. To illustrate this point further, here’s an anecdotal story of a family business matter where the role of a...
For a Profitable Service Department, Don’t Get Tired of Tires!
91% of service customers defect once they are out of warranty, and those are a dealership’s most profitable customers. What can your dealership do to help retain these valuable customers? Tire sales can easily distinguish your dealership from its competition and...
Ways Customer Experience Can Drive Revenue Growth
Customer experience (CX) represents the perceptions picked up by your customers while they are associated with your brand. A bad customer experience leads them to switch to another brand, which results in the loss of your revenue. When it comes down to revenue...
ADESA Announces New General Manager at ADESA Buffalo
CARMEL, Ind. – December 10, 2018 – ADESA, a business unit of global vehicle remarketing and technology solutions provider KAR Auction Services, Inc. (NYSE: KAR), announces David Fountaine has been named general manager of its ADESA Buffalo auction. “Dave has strong...
Freebie Friday: Don’t Over Celebrate
Bill Wittenmyer explains the importance of not over celebrating achievements in this edition of Freebie Friday.
Cars.com Uncovers Insights about Holiday Shoppers
Holiday shoppers are more motivated to buy than they were in 2017. This is the key finding of Cars.com research into holiday shopping behavior during Black Friday weekend. For three days – Black Friday, Saturday, and Sunday -- we used a geolocated survey to target...
Who Need Sales Training? Bah Humbug.
Dealers are constantly inundated by trainers vying for their business. These trainers promise exponential success in sales and profits when they do. Many, however, are one-shot wonders in the sense that they come in, perform their training, get your staff pumped up...
Autotrader Names Best New Automotive Technology for 2019
ATLANTA, December 11, 2018 – Advancements in car technology are making vehicles safer and easier to drive, and with automakers introducing so many new features, it can be challenging for consumers to know which options matter most. To help car buyers choose the right...
If People Buy From People They Like, How Do You Get Them to Like You?
It’s a well-known fact that people buy from people (or companies) they like. There are certainly many different ways to get customers to like your dealership, from providing a great customer experience to being active in your local community. However, consumers are...
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