Trending Auto Retail News
How Community-Centricity in Automotive Retail Brings Purpose, Satisfaction, & Loyalty
A community-first mindset and business philosophy inspires positivity and a direct sense of purpose, resulting in higher satisfaction and loyalty.
How Dealerships Are Using Facebook to Reach Customers & Drive Their Bottom Line
Social media can be a great challenge at most dealerships. Discover ways to leverage social influence and engage brands to help spread your message.
Why People Defect in Service
CEO & Executive Chairman Scot Eisenfelder explains why customers defect in service in this video blog.
Freebie Friday: Nurturing vs Closing
Bill Wittenmyer shares the difference between nurturing and closing in this episode of Freebie Friday.
Don’t Let Customers Get Lost
DealerBuilt CEO Mike Trasatti explains why dealers need to ensure that customers aren't in the dark when things go wrong.
Finding – And Keeping – Better Techs
With the auto industry facing a shortage of technicians, it’s important to do what we can to attract young technicians and keep them. After all, when the front end of the business slows down, it’s the back end that can keep your store afloat and profitable. But there...
vAuto Introduces Key Market Metrics In Stockwave To Address Rising Used-Vehicle Demand, Weakening Supply
Company’s integrated suite of market data now available to all dealers using Stockwave Oakbrook Terrace, IL. – June 12, 2019 – vAuto is helping more dealerships take advantage of today’s changing automotive retail landscape — characterized by a marked shift in...
Why Now Is the Time to Clean Out Your DMS
Just because spring is almost over doesn’t mean you’re in the clear when it comes to cleaning. Tidying up the house or clearing out the garage is on very few people’s lists of fun things to do. That’s why they’re often pushed to the backburner, or never completed....
Measuring Success on Facebook
Many dealers may have seen the recent Automotive News article on Facebook’s new “Automotive Playbook for Dealers.” We have reviewed this playbook, and have come away very impressed with the way Facebook outlines the broad advertising categories that work well on...
Leads: The Ever-Decreasing Part of the Pie
Almost all of automotive agrees: sales are driven from conversations with consumers. For years, the automotive industry has relied on leads to start these conversations. But in today’s digital age, leads are too few and far between to be the sole focus of your...
Manheim Selects Tony Markese as Vice President, Reconditioning
Strategic leadership role designed to strengthen operations, reconditioning processes to meet growth in the emerging fleet and mobility sectors ATLANTA, GA. (June 10, 2019) – Manheim has named Tony Markese vice president, Reconditioning, where he will be responsible...
BLACK BOOK PARTNERS WITH DRIVABLY TO BRING MORE PROFITABILITY INTO DEALER ONLINE INVENTORY ACQUISITION
Sophisticated Machine-Learning and Industry-Leading Data and Analytics Combine to Recommend Inventory Acquisition Opportunities to Dealers LAWRENCEVILLE, GA (June 10, 2019) – Black Book, known in the automotive industry for providing timely, independent and precise...
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