Trending Auto Retail News
Apple’s iOS 15 Update and Your Dealership’s Email Marketing
By Jonathan Lucenay, CEO, Client Command “Data privacy and its impact on automotive marketing.” It was positioned to be a headlining story of 2021 as dealers evaluated the impact on their advertising strategies. But, between the ongoing vehicle inventory shortages and...
5 Tips to Overcome Car Sales Objections
By Phil Spagnoli, Regional Sales Director, Elead/CDK Global Buying a car is a big, expensive purchase that few people undertake lightly. So, of course you’re going to hear a lot of car sale objections. Don’t take “I need to think about it” personally. Your job is to...
Applied Concepts Hires Automotive Industry Veterans Following Recent Acquisition
Announcement from Applied Concepts Sales and performance training company brings three former Cox Automotive executives onboard as part of company relaunch Applied Concepts, the largest auto dealership sales and performance training company in the country, has hired...
CallRevu Acquires CallSource’s Automotive Division, Advancing its Position as a Comprehensive Communication Intelligence Platform for the Automotive Industry
Announcement from CallRevu CallRevu, a leading provider of call management solutions exclusively focused on the automotive industry, announced its acquisition of CallSource’s Automotive division. The acquisition will form one of the largest and most innovative...
Digital Dealer Las Vegas: Event Details & Updates
We’re so excited to see everyone in person at Digital Dealer Las Vegas. In this video, a few members of our team, including Alissa Calvaruso, Melissa Green, and Kim Moore, share a brief update - detailing what you can expect at the show and our commitment to bringing...
Automotive Dealers Don’t Have to Go at it Alone
By Damon Sefa, Director of Client Services, Elead/CDK Global Do you keep most services in-house to maintain control and brand consistency? You’re far from alone if you do. But going at it alone isn’t always best for your business. Especially when it comes to business...
How to Get Your BDC Agents On-Board with a Digital Voice Assistant
By Tiffany Peeler, VP of Sales & Operations, Proactive Dealer Solutions Enlisting a Digital Voice Assistant (DVA) to handle routine inbound service questions and appointment requests is a no-brainer for BDC managers and service advisors. Who doesn’t want...
The Right Way to Do Service Drive Appraisals
By Darren Militscher, Senior Strategic Growth Manager, DealerSocket Pre-owned inventory is scarce, yet dealerships have a natural advantage when it comes to acquisition, due to the dozens of vehicles going in and out of their service department every day. Most dealers...
Kylie Price Named Vice President, Post-Purchase Sales at APCO Holdings
Announcement from APCO Holdings APCO Holdings, LLC, a leading provider and administrator of automotive F&I products and home to the EasyCare, GWC Warranty and MemberCare brands, has named Kylie Price as Vice President, Post-Purchase Sales. In her new position,...
Why Voice Technology Is the Next Big Thing for Your Service Department
By Lawson Owen, Founder & CEO, Proactive Dealer Solutions Are you interested in success or committed to it? It’s likely we think we’re committed, but as the saying goes “actions speak louder than words.” I’m thinking specifically about the fact that the majority...
Why Google Ads Are a Great Investment for a Car Dealership
By Ben Stewart, PPC Analyst, SmartSites Choosing advertising is difficult. In a car dealership, one of the most challenging parts of the numerous decisions for a general manager, owner, or internet director (I was one and we go by many titles!) is knowing where to...
360Converge Releases Free Texting Solution to Help Dealerships Communicate COVID Health & Safety Updates Quickly with Staff and Partners
Announcement from 360Converge 360Converge, the leading provider of workflow automation through text and email in automotive, announced they are offering their platform for dealership staff and partners free of charge. The complimentary service is meant as a stop gap...
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