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Document Management and OCR: Improving the Auto Lending Process

Document Management and OCR: Improving the Auto Lending Process

By Vlad Kovacevic, CEO, Inovatec In the past, lenders were reluctant to adopt new technologies. But as remote work has become mainstream, the transformation from paper to digital processes has become more of a priority. While some providers had already implemented...

Home is Where the Money is

Home is Where the Money is

By Tim James, COO, FlickFusion Video Marketing As we head into 2022, a dramatic shift has occurred in online consumer shopping behavior, according to Forbes. While online shopping was growing, COVID hit, forcing an even larger number of consumers to do their shopping...

A Goal Without a Plan is Just a Wish

A Goal Without a Plan is Just a Wish

By Michael Renaud, General Manager, Alan Ram’s Proactive Training Solutions It’s a brand-new year and with that comes a chance to start over. New dreams mean bigger goals and for some of you, this is your shot to hit the reset button. No looking back, just charging...

How to Market and Merchandise Your CPO Program

How to Market and Merchandise Your CPO Program

By Jeremy Beck, Vice President Sales Operations, APCO Holdings/EasyCare Certified pre-owned (CPO) programs deliver a win-win for both consumers and dealerships. Consumers appreciate the peace of mind that comes with owning a quality vehicle and the protection that a...

The Dilemma of What Autonomous Vehicle Safety Really Means

The Dilemma of What Autonomous Vehicle Safety Really Means

By Sean Reyes, Chief Marketing Officer, Recall Masters An interesting “Catch-22” currently exists in the automotive technology space, as covered in a recent article in the New York Times. It’s been known for a while that a controversy exists regarding Tesla’s...

8 Practical Sales Strategies to Drive Customer Engagement

8 Practical Sales Strategies to Drive Customer Engagement

By Lawson Owen, Founder & CEO, Proactive Dealer Solutions Auto retail is moving away from “lead capture” and toward customer interaction because car shoppers are more educated and want more control over the buying process. As a result, the goal of the salesperson...

Benefits of Empowering a Dealership’s Accounting Staff

Benefits of Empowering a Dealership’s Accounting Staff

Michael Panozzo, Performance Manager at Dealertrack DMS, Cox Automotive Inc. While auto dealerships are constantly looking for new ways to become more profitable, they rarely focus on the potential—and all too often underutilized--contributions of their accounting...

Making The Most of the Inventory Shortage

Making The Most of the Inventory Shortage

By Jose Morales, Director of Strategic Partnerships, Applied Concepts We all know that with the current inventory shortage, it is pretty easy not only to sell a car but to make a healthy profit. The question is, at what cost? The sales staff at auto dealerships have a...

To Be Successful, Stop Talking About Yourself!

To Be Successful, Stop Talking About Yourself!

By Tim James, COO, FlickFusion Video Marketing A very interesting article by Entrepreneur shares an analogy about how marketing is a lot like dating. The article explains that marketing is essentially about building relationships with your consumer audience. Most...

The Metaverse and What it Could Mean for Your Dealership in the Future

The Metaverse and What it Could Mean for Your Dealership in the Future

By Natesh Muthalan, Lead Consultant, Infosys The traditional way of purchasing a vehicle has changed significantly with the evolution of the Internet, where research and buying decisions happen before the customer even reaches the dealership. The pandemic shifted...

Is the Road to the Sale Dead?

Is the Road to the Sale Dead?

By Sean Reyes, Chief Marketing Officer, Recall Masters For decades, dealerships have followed a specific formula when dealing with car shoppers. Why? Because, for the most part, it worked and led to not only a sale but a transaction that would ultimately result in...

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