We live in an increasingly digital age. Auto dealerships, long built on face-to-face communication in the show room, have to navigate customers that now expect timely, but personal communication on the go. Attempting to engage with customers is easie

AI agents with dealer-specific safeguards now pair with a unified Inbox to resolve customer requests faster while keeping staff in control.

President Donald Trump’s 25% tariff on all cars imported to the United States has sent ripples through the global automotive industry. Officially implemented on April 3, this policy is already reshaping manufacturing decisions and trade strateg

Technology can streamline communication, but only good processes build trust. I was recently sitting in a service lounge waiting to meet with a manager when I noticed a young woman approach the counter. She’d received a text saying something on her

In a first-of-its-kind study leveraging artificial intelligence and computer vision, Chevrolet has been ranked number one for dealership facility consistency across the United States. The 2025 Dealership Facility Consistency Study, conducted by Pied

Board to guide EPIC’s expansion of digital infrastructure for loan payoffs and real-time title transparency, driving scalable efficiency across the automotive ecosystem

New survey reveals 68% of dealership outreach fails to connect, signaling an urgent need for smarter data practices

With the explosive growth of platforms like YouTube, Instagram and TikTok, short videos have emerged as one of the most powerful tools in digital marketing, and the automotive industry is no exception. Short videos generate more than double the engag

Drivers Should Make Sure Vehicles Are Ready for Holiday Travel