By Jeff Faulkner, Partner, The Rawls Group History tells us that we can lose what we make, in an instant. Looking back just a few short years ago to...
Protect Your Profits from the Unknown
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‘If You Can Smell Them, You Can Sell Them’
This is one of my favorite sayings when I am helping our team get on the right page about selling tires. Hands down the best way to sell tires is to...
3 Ways Credit Union Partnerships Boost Customer Loyalty
While dealers grapple with new and better ways to advance the customer experience and build loyalty, one effective, often-overlooked way is through...
In the Driver’s Seat
The old sports adage that says rules were made to be broken certainly applies to the auto finance industry. In 2015’s end-of-year quarter, it raced...
Franchised Dealers Sold Nearly 19 Million Used Cars in 2015
TYSONS, Va. – There were nearly 19 million used-car sales by the franchised dealership body last year and the average store pulled in $71,265 of annual net profit from the used-car department.
Why CPO Prices Are Higher — and Worth It
ATLANTA - Currently, used-car certification programs are now available through most, if not all, major car manufacturers and are joined by numerous...
Why Dealer Marketing Campaigns Remain Highly Inefficient
LAWRENCEVILLE, Ga. - It seems like everywhere you turn, there is an immense amount of conversation and pressure to drop your current dealer...
How to Turn Tax Day Into Christmas at Your Dealership
While consumers across the country file their taxes, many have already planned how they will spend their expected return. Some will put it into...
Do Vehicle Buyers Want to Go All In Digitally?
The WardsAuto e-Dealer 100 represents a variety of dealers, from single points to multi-state groups. For instance, 42 of Berkshire Hathaway...
5 Reasons Why Your Sales Department Shouldn’t Take that Phone Call
With today’s connected customer, there really are only a few types of phone calls your team will find themselves involved with. Gone are the days of...