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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Your DMS and Technology Tasks

Your DMS and Technology Tasks

I was once working late at night in the accounting office as a consultant on their DMS computer and needed a pen to write down an error message. I opened one of the desk drawers and

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Ready, Shoot, Aim Mantra?

Ready, Shoot, Aim Mantra?

Crazy to admit but the same problems we witnessed 5, 10, 15 years ago still infect and remain problematic in a lot of dealerships today.  When discussed, the common excuse is; “but this

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How to Become a Game Changer!

How to Become a Game Changer!

In last month’s column I presented differences in the mindset and behaviors of three primary performance groups: caretakers, playmakers and game changers.

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Stop Following The Vendor Trend

Stop Following The Vendor Trend

The automotive industry, while very complex and diverse, has one unified major flaw. This flaw can directly affect every dealership in the country. It may or may not have a detrimental effect

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Hope and Spray Is Old News

Hope and Spray Is Old News

Times change. Not everything that worked for businesses 5 or 10 years ago is going to work as well in today’s evolving marketplace. This is true for merchandising techniques, sales pitches,

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