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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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The Biggest Mistakes CRM Users Make

The Biggest Mistakes CRM Users Make

In any dealership, no matter how large or small, the CRM should be at the core of it all. From beginning to end, from a prospect to a sold customer, using the CRM to function a sales

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Auctions and Recalls: Swimming with Sharks

Auctions and Recalls: Swimming with Sharks

The Discovery Channel’s “Shark Week” has become a cultural phenomenon in our country. Sharks are relatively mysterious and most people don’t know much about them. Cars are very similar in nature.

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Video Marketing: Let’s Get Musical!

Video Marketing: Let’s Get Musical!

Quality video content can manipulate emotions and convey meaning far beyond the capability of written words or any still images. But videos aren’t effective simply because customers can see

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Appointments Are All That Matter

Appointments Are All That Matter

One of the great things about what I do is that I get to speak to a lot of dealer twenty groups. It’s something I really enjoy doing; but more than that, it’s something I feel needs to be done.

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