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Conference & Expo: October 14 -15, 2025
DealerPoint: April 22-24, 2026

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Sales & Variable OPS

DMS Data Archiving: Why It’s Better to Be Safe Than Sorry

DMS Data Archiving: Why It’s Better to Be Safe Than Sorry

By Travis Peterson, Product Owner, One View At a recent presentation I was giving on the DMS exit costs, an attendee claimed my opinion on exiting a DMS was faulty; he explained that if a customer has a long-standing relationship with a DMS, that DMS would have no...

How “Common Language” Can Benefit Your Team

How “Common Language” Can Benefit Your Team

By Tiffany Peeler, VP of Sales & Operations, Proactive Dealer Solutions I’m betting no one gets up in the morning thinking: “Who can I irk today?” Yet, we all do it. We go about our working day annoying or irritating others with our behaviors without even being...

What Does Coaching Really Mean?

What Does Coaching Really Mean?

By Arnold Tijerina, Director of Business Development, Dealer World There are all sorts of coaches and trainers in our industry, but there is a difference between the two. Trainers are brought into an organization to teach a specific set of skills. Maybe the trainer is...

The Case for a Digital Voice Assistant in Your Service Department

The Case for a Digital Voice Assistant in Your Service Department

By Lawson Owen, Founder & CEO, Proactive Dealer Solutions The challenges of hiring and retaining employees continue in our industry. This is backed up by The State of Dealership Staffing report recently released by Cox Automotive. It revealed that 72 percent of...

Why It’s Time to Dust Off Your Marketing Playbook

Why It’s Time to Dust Off Your Marketing Playbook

By Dan Dulik, Director, Product Marketing, CDK Global As an industry, we’re famous for flooding the airwaves with ads. We also collectively spend millions every month on paid search. There will always be a role for these strategies, but it’s time to dust off that...

The Task That Can’t Be a Victim of the Labor Shortage

The Task That Can’t Be a Victim of the Labor Shortage

By Travis Peterson, Product Owner, One View You’re short-staffed. You’re struggling to hire. You’ve got one employee doing the work of two or three. Tasks may be slipping through the cracks. One task that cannot be the victim of today’s labor shortage is proper...

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