Sales & Variable OPS
Emerald’s Digital Dealer Welcomes New Managing Editor to Expand Content Strategy
Digital Dealer.com, a leading brand in the automotive industry has hired James Hickey as the new managing editor at Digital Dealer, a brand owned and operated by Emerald, the nation’s leading tradeshow company announced. With a wealth of experience and a deep track...
Impel Expands into Automotive Aftermarket Industry to meet Growing Demand for AI-Powered Customer Lifecycle Management
Impel, the global leader in AI-powered customer lifecycle management and digital merchandising for the automotive industry, announced Jan. 10, 2024, the hiring of Lorie Sharp as Managing Director, Aftermarket. Sharp brings extensive leadership experience in the...
Repair Shops Gain Ground on Dealers for Servicing Cars
Franchised dealerships continue to lose share to general repair shops, according to a study from Cox Automotive. The recent report–Under the Hood: Opportunities and Challenges in the Service Industry –found dealerships accounted for 30 percent of all service visits in...
Proactive Problem Solving in Business: Learning from Aftermath
This is going to start as grim, but it gets better. Aftermath, (which is the name of an actual ServiceMaster company), pioneered the field of performing crime scene services and trauma clean up. They coined this terminology, Aftermath, and developed a five-step...
Toyota Still the Top Brand for Dealership Acquisition: Kerrigan
As a new year begins at dealerships across the U.S., Kerrigan Advisors sees a mixed bag for valuations of certain brands. The good news is for Toyota, Honda, Subaru, Porsche and Lexus multiples dealerships whose value are expected to increase. For the third quarter...
Understanding Customer Needs Through AI in Automotive Retailing: Building a Secure System of Intelligence | 2024 Digital Dealer Year in Review
As we come to the end of 2024, digitaldealer.com asked for the experts who contributed their knowledge to take both a look back at this year and what is ahead in 2025. This entry is from Todd Smith, CEO of QoreAI In today's highly competitive automotive market,...
JD Power Report Finds Lower Profits for Dealers in December
Retail sales of new vehicles for December were expected to increase 13.1% from a year earlier to 1,169,000 units, according to a report from JD Power and Global Data last month. Comparing the same sales volume without adjusting for the number of selling days...
Cox Forecasts U.S. Car Sales to Rise 11% in 2023
New car sales in 2023 will increase by double digits when the final count is tabulated, according to one leading industry observer. New-vehicle sales volume for December 2023 is expected to rise 6.2% over the previous year, according to Cox Automotive officials. The...
Hold on Tight, the Rollercoaster Ride Continues
Dealers, fasten your chin straps, check the security of your seat belts, and prepare for a roller coaster ride, as used car values fluctuate wildly in the coming months. Can you guess which shell the pea is under? Do you hang onto unsold pre-owned cars for 60 or 90...
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