Announcement from Quantum5
Quantum5, the first platform to transform dealership training and bridge the gap between the traditional and digital customer, announced today the addition of Fixed Ops industry powerhouse Sarah Vantine to its executive team. Sarah will be coming on as the Vice President of Business Development Center (BDC) Strategy for Quantum5.
Considered by many as one of the top professionals in her field, Sarah brings over a decade of experience to the role, as well as deep expertise in digital retailing. She joins a quickly growing roster of Fixed Ops heavyweights at Quantum5, including Jason Frank and Dave Foy.
No stranger to automotive, Sarah began her career as a sales consultant at Rick Hendrick Dodge, Chrysler, Jeep and within one year moved from sales consultant to Internet Sales Manager. Sarah was then promoted to fixed and variable operations BDC Manager for The Performance Auto Mall group of Hendrick stores in Chapel Hill. NC, and finally Business Development team manager for the Hendrick Automotive Group luxury brand dealerships in Charlotte, NC. After over 5 years of service with Hendrick Automotive Group, she then moved to Scott Clark Auto Group, where she served as the Internet Director and then Fixed and Variable Operations BDC Director for the group for over six years before moving to her current role at Quantum5
“Sarah has been an obvious choice from the beginning for rounding out our team of Fixed Ops professionals,” said Quantum5 Co-Founder and CEO, David O’Brien. “With her extensive expertise in Fixed Ops, her deep knowledge of the digital retail environment, and her service-oriented approach, she’ll be an integral part of our core team as we move forward with the best Fixed Ops and retail training available today.”
Unlike other training programs, Quantum5 joins the power of in-person skills training with backend technology that includes AI learning, gamification, and community building to create ongoing proficiency in learners. As sales and service teams work their way through the different levels of the app, they become better at determining needs and motivations of buyers, delivering value and handling objections. These skills work together to increase both sales and upsell service opportunities.
“I’ve always looked for ways to push myself and those around me forward. When I met with Dave and his team and learned their plans for changing the way we train up teams in service and BDC to make the entire group more successful, I just knew I had to be involved at a deeper level,” said Vantine. “I’m honored to join the Quantum5 team and look forward to helping Fixed Ops, BDC, and digital retail teams evolve in this new digital environment.”
Quantum5 wants to digitally transform the automotive buying experience by shifting to a lifetime value model versus the transactional model of the past. Using an advanced learning platform, Quantum5 delivers training on the key people skills and behavioral tactics needed to succeed in today’s increasingly digital world. After the initial training, a Community Manager continues to support the learner through technology-driven analysis that improves results, with the process rounded out by a Community Architect who know automotive and visits dealership managers to customize the support of their team. The result? An advanced training platform that builds lifetime value for customers and enables dealership staff to learn how they live and increase results. You can find out more about Quantum5 at www.quantum5.ai.