CallRevu is a sponsor at the 2024 Digital Dealer Conference & Expo from October 8-10, 2024
CallRevu, a leading innovator in communication intelligence solutions for automotive dealerships, is excited to share it has integrated CallRevu’s latest communication product – their hosted phone system formerly known as TotalCX/Interactive Tel, with Reynolds FOCUS CRM.
This strategic collaboration is set to reshape how dealerships manage customer interactions, empowering teams with real-time communication insights and streamlined data integration. The effort facilitates seamless data exchange between the two platforms, offering dealerships streamlined connectivity.
“Our mission has always been to drive the next wave of innovation in automotive communications,” said Ben Chodor, CEO of CallRevu. “With this integration, we’re giving dealerships the tools to enhance customer engagement and operational performance.
“By uniting the power of CallRevu with Reynolds renowned CRM, FOCUS, we’re taking a significant step forward in how automotive retailers interact with their customers.”
Program Details
Key features of the integration include:
- Automatically sync incoming call data, helping ensure complete records of customer interactions.
- Click-to-Call enables dealers to initiate outbound calls from FOCUS, streamlining follow-ups and improving response times.
This integration will be available to dealerships utilizing both CallRevu communication products and Reynolds FOCUS CRM, creating a comprehensive solution that bridges communication and customer relationship management. Both companies are committed to delivering ongoing support and future enhancements to further optimize dealership operations.
