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Doing Business on the Dark Side
It’s no secret that automotive dealerships universally are dealing with shrinking customer counts in service and parts. Not only has the sudden and significant downturn in new unit sales impacted…
Dealer NewsHow to Break Free from Mediocrity!
Mediocrity is a common business topic. We speak of having mediocre departments, leaders, employees and standards. But where does mediocrity come from? How can you identify it in yourself and…
Dealer NewsPersonal Identity Theft – Is your Dealership Covered?
The idea that a dealer may be held liable for personal identity theft began to come up about 10 years ago. At that time most policies were silent on the…
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