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Preparing for Change – Don’t Lose Data or E-mails
Changing DMS or CRM providers is hard enough. Your employees don’t like change and it seems like you never get all your data from your old system into the new…
Dealer NewsVoicemail – the Forgotten Tool
In past articles I’ve shared my belief that the best way to immediately improve sales is simply getting better at what you do with existing leads, particularly interacting with customers.…
Dealer NewsThe Power of the Word
What is the impact of word choice on sales? In a word, dramatic. When a customer submits a lead to a dealership, it is best practice to execute a multi-vehicle…
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