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DealerPoint
Insights
How Many of your Calls are Speed Bumps?
The phone is just as important as it has ever been. Customers still ring into your dealership looking for answers. Every sales and service call has the ability to generate…
Dealer NewsKnowledge is Horsepower
Recently I was shown a Facebook conversation thread where a young woman was complaining to her male friend that her car was giving her problems. The friend confidently advised her…
Event NewsCustomer Loyalty Equals Unit Sales, Dollar Volumes and Market Share
Talk to any marketer, and they’ll likely tell you about the importance of customer loyalty. The axiom states that it’s much less expensive to make a sale to a current…
Dealer News



