Editor’s Note: This article was originally published in the September/October edition of Dealer magazine I’m retiring at the end of the year, so this will be my last Dealer article. I’ve only had one job with one company since June 1982 when I

Dealer eBDC Corp. has announced that it is now offering its Outbound Service BDC program to dealers outside its initial pilot program.  Specifically developed for Canadian dealers of all brands, to help dealers retain, and grow their Fixed Operation

Election years always come with some uncertainty, but for the automotive industry, they also bring unique opportunities. As I’ve discussed with our Industry Insights team at Cox Automotive, we’re seeing several trends emerge from the latest Kelle

Editor’s Note: This article was originally published in the November/December edition of Dealer magazine The Dealer interview for this issue is with Hansel Auto Group and industry veteran David Long. With four decades of experience in the auto

Car Wars, the leading provider of innovative phone solutions for automotive dealerships, is thrilled to introduce Cari Phone Assist, a powerful AI Scheduler and Receptionist, set to transform how dealerships manage phone interactions. Designed with 3

Wholesale used-vehicle prices were up 1.6 percent for the 15 days of November, according to data from the Manheim Used Vehicle Value Index. The mid-month index sat increased to 206.1, rising 0.5 percent from the full month of November 2023. The non-a

The automotive retail landscape has undergone significant change in recent years, with dealerships facing new challenges with their inventory acquisition strategies. The traditional methods of sourcing vehicles through trade-ins and wholesale auction

Petra Automotive Products is proud to announce its new partnership with Christian Brothers Automotive (CBA), becoming a preferred premium chemical provider for CBA franchise locations nationwide. This collaboration provides franchise owners with a

The results of the J.D. Power’s 2024 U.S. Tech Experience Index (TXI) Study found owners offer praise for some advanced vehicle technologies features, others are found to be lackluster. New artificial intelligence (AI)-based technologies, like smar