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DealerPoint
Insights
Customer Experience Standards, and How They Reflect on Customer Feedback
CBT News presents statistics on what transforms a “satisfied” customer to a “highly satisfied” customer. Departments that have a higher interaction-level with the customer should focus on the ”little things”:…
Dealer News10 Best Car Deals Of The Month From KBB.com
Experts Highlight Favorite Picks with Zero Down and Payments Less Than $300 per Month IRVINE, Calif. — Car shoppers can learn of 10 very affordable opportunities to purchase a new…
Sales and Finance2012 Purchase Statistics, Interpreted
From J.D. Power & Associates, the 4th quarter of 2012 is analyzed for trademarks and trends. Median family incomes rose, and affordability of cars went down, indicating that buyers experienced…
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