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Tough Sells: Most Expensive Cars to Fill Up
According to Forbes, the new list for the top gas-guzzlers has been released. East Coast distribution problems and summer versus winter prices are part of the considerations that go into…
Dealer NewsLong Lease Terms Still Indicate Future Success
From J.D. Power & Associates, March 2013’s numbers and a forecast for the loan and lease industry. LMC Automotive reports on retail transaction prices and the upswing in 2013 that…
Dealer NewsCustomer Experience Standards, and How They Reflect on Customer Feedback
CBT News presents statistics on what transforms a “satisfied” customer to a “highly satisfied” customer. Departments that have a higher interaction-level with the customer should focus on the ”little things”:…
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