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Dangerous Recalls May be Leaving your Service Lane Unrepaired
In my last few blogs, I’ve discussed how to handle recall customers and why dealers should embrace them rather than be afraid of them. We’ve also reviewed new and used…
Dealer NewsThe Writing Is On the (Facebook) Wall but May Not Be for Long
Words, both written and spoken, have been the primary form of communication for centuries. We use them to share news and stories, comfort loved ones and to connect with long…
MarketingExclusive Info On Facebook Reviews And Your Dealership
Many of you have dealt with them. The pain in the butt customer who had a bad day at work, kicked the dog, then wrote a lousy review about your…
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