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Warranty Woes in Dealerships: Stop Throwing Dollars Away!
Warranties seem to consistently be a function that leaves excess money on the dealership’s table. From unfiled or misfiled claims to parts not returned, the list of vulnerable areas in…
Press ReleasesSomething to Brag About!
Does your dealership brag about its reputation with customers? Do you constantly explore new ways to improve your interactions with new and repeat customers? As competition increases
Dealer NewsInterview with 2017 NADA Chairman
Mark Scarpelli is president of Raymond Chevrolet/Kia in Antioch, Ill. and co-owner of Ray Chevrolet in Fox Lake, Ill. Mark, along with his brother, oversees his family's two dealership locations,
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