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Service Advisors: Are You a Salesman or a Con Man?
Note to Dealers and Managers: This article is for your service advisors, but be sure you read it and agree with it before you pass it on to them. This…
Dealer NewsProfitable Servicing Begins With…Not That Ami!
I was visiting a marginally performing service operation taking a general review of the situation and the newest and hopefully the last manager for a lengthy time (six generals in…
Dealer News3 Keys to Increase Your New/Used Vehicle Throughput and Profitability
In new vehicles, there’s almost an inventory pile-up on some dealers’ lots. Dealership days supply is running well north of the norm. Some dealers don’t even have the kind of…
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