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Witt’s Wise Words: Appointment vs Check-In Times
Bill Wittenmyer explains why dealers should change their language when dealing with service customers from appointments to check-in times in this week’s Witt’s Wise Words.
Dealer NewsNITS SOLUTIONS LAUNCHES NEW WEB BASED REPORTING PLATFORM: AFTERSALES IQ™
NITS SOLUTIONS LAUNCHES NEW WEB BASED REPORTING PLATFORM: AFTERSALES IQ™ Centralized data analytics tool gives automotive dealerships greater insights into Fixed Ops performance NOVI, Mich., July 28, 2017 – NITS…
Dealer NewsHow to Accurately Measure and Track your Customer’s Full Journey
Creating an Attribution Infrastructure I’ve talked a lot in the past about the importance of using a multi-touch attribution model with data weighted and reported by an unbiased third party.…
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