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What Ever Happened to the Sales-to-Service Introduction?
A college buddy of mine relocated to the Deep South many years ago. We’ve stayed in touch with each other and in a recent phone conversation he was telling me…
Dealer NewsMake It Happen, Watch It Happen, Wonder What the Hell Happened! (You do have a choice)
“Learn how to control and manage service department work input or pay the consequences – don’t end every work day wondering what the hell happened.” Two of the most expensive…
Dealer News12 Questions to Answer for Social Media Success
Put 20 people in a room and ask them, “What is social media success?” With the overabundance of social media “information” supplied today, chances are you’ll get 20 different answers.…
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