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We Don’t Need No Stinkin’ Tech Training – We Have Good Teeth
For real – overheard by me at a large Honda dealership after an ASM explained to a lady patron limited details behind the current $500 fee for an injection cleaning,…
Dealer NewsHow Online Payments Can Be the Catalyst for a Superior Customer Experience
The unspoken truth about the dealership continues to be the same – the service side of the business is where the money is at. However, 72 percent of car purchasers…
Dealer NewsDisrupting the Buying Cycle: Turning Service Leads into Sales Dollars
If you look at the data, the expert analysis, and the firsthand accounts of dealers themselves, it’s undeniable we’ve entered an era where “status quo” in the automotive retailing industry…
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