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5 ways the auto industry let consumers down in 2014

Published: January 14, 2015

5 ways the auto industry let consumers down in 2014, from Consumer Reports.

Bad behavior from automakers and dealers

We’re excited for the year ahead in cars. New drivetrains, designs, and technologies make every new year more exciting than the last. But some less-than-stellar actions by the auto industry. also make us glad to put 2014 behind us.

From defects that led to massive recalls to dealers denying consumers the ability to directly buy cars from automakers, not everything was peachy in the world of car buying last year. These five actions that made life for consumers and driver worse in 2014.

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GM ignition switch
Millions of General Motors cars between 2000 and 2014 had an ignition switch that, when added weight (such as a keychain) was combined with a jarring event (like driving over a pothole), the key could slip out of the run position.

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