Tips to help manage the spring service rush, from USA Today.
Three out of four drivers polled worldwide say they would consider buying their car entirely online, a new survey finds.
Already, 80% of drivers surveyed in eight countries say they are using some form of digital technology to research before they buy and 62% are initiating the car-buying process online, including checking social media, says consultants Accenture, which says it surveyed 10,000 consumers, including 1,000 in the U.S.
The results are interesting because they appear to point to less interest by consumers going to dealerships and kicking the tires before they buy. It even calls into question whether many feel they need a test drive. Almost half said they would be open to a “virtual test drive” at a dealership.